At Feelingperfume.com, due to the nature of our products, we do not offer returns or exchanges once the order has been delivered.  If you encounter any issue, you must report it to us within 48 hours of the delivery of your order. We appreciate your understanding and encourage you to reach out to our customer support team with any questions prior to completing your purchase.   


Refund Timelines 

- In case of order cancellation, refunds will be processed within 24-48 hours and may take up to 5-7 working days to reflect in the customer’s account.

- Please allow up to 7 working days for your account to be credited. If you do not receive your refund after 7 working days, please contact your payment processor directly for further information.

- Refunds will be based on the value of the merchandise as reflected on your invoice. Shipping and handling charges from your initial order will only be refunded in case of defective or wrong item.

- The refund will be issued by feelingperfume.com to your original payment method.

We seek your understanding with delays to your refund caused by special events (e.g., online sales). (i.e. terms of refund, duration, payment details)